Contact Us

We're here to help!

If you have any questions about our products, your order, shipping, returns, or anything else, please don't hesitate to get in touch. Our customer support team will be happy to assist you.

Customer Support

Email: pepeluisdelamo2@gmail.com

We aim to respond to all inquiries within 24–48 business hours.

Business Address

Hidrocool

Carretera Arinsal, Edifici Terres de Miró

La Massana, AD400

Andorra

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (CET)

Saturday – Sunday: Closed

Need Help?

For faster assistance, please include the following information in your email:

• Your full name

• Your order number (if applicable)

• A brief description of your question or issue

We'll do our best to respond as quickly as possible and provide the support you need.

Thank you for choosing Hidrocool!